Cancellation & Refunds Policy for Great Lakes Designer LLC

Great Lakes Designer LLC (“Company,” “we,” “us,” or “our”) enforces a strict financial framework regarding project bookings, service allocations, and digital asset development. By initiating a transaction, submitting a payment, or executing an onboarding sequence via our website or associated payment facilities, you explicitly acknowledge and agree to this Cancellation & Refunds Policy.

1. Non-Cancelable and Non-Refundable Commitments

All project bookings, service engagements, deposits, and digital transactions are strictly non-cancelable and non-refundable.

Upon receipt of payment or authorization, Great Lakes Designer LLC immediately secures professional agency resources, locks dev-pipeline schedules, provisions backend environments, and initiates strategic consultation hours. Because these resources are permanently committed to your account, we do not offer cash refunds, credit reversals, or prorated settlements for cancellations initiated by the client.

2. No Refunds for Partial Work

Our services encompass comprehensive, multi-phase technical labor (including brand discovery, information architecture mapping, content database schemas, and specialized custom engineering within platforms like Wix Studio).

Clients explicitly agree that:

• The progress of a project is not measured solely by finalized "front-end visual design assets."

• Significant backend structural programming, responsive grid layout logic, and engineering hours are spent immediately upon project kickoff.

• No refunds or proration will be issued under any circumstances for partial work, incomplete scopes, or projects mid-development.

3. Partial Payments, Deposits, & Installments

If a payment is processed that represents less than the full scope payment of a project contract—including but not limited to initial setup deposits, discovery phase progress fees, or recurring milestone installments—that partial payment is strictly non-refundable.

Discontinuing a project prior to its final completion milestone does not entitle the client to a return of deposit funds or previously settled partial balances.

4. Authorization and Apparent Authority

We are not responsible for internal communication failures within client organizations. If an employee, administrative assistant, virtual specialist, or designated representative processes a transaction or logs acceptance of our terms using a corporate credit card, that individual is legally deemed to possess full apparent authority to bind your business entity to these financial commitments. Claims of "unauthorized employee usage" will not invalidate our non-refundable policy.

5. Formal Chargeback and Dispute Waiver

By accepting this policy, you agree that any disputes, timeline concerns, or project modifications must be negotiated directly and exclusively through our internal customer resolution or formal mutual settlement channels.

You explicitly waive the right to file an "Unauthorized Charge," "Services Not Rendered," or fraudulent dispute claim with your credit card network or banking issuer (including but not limited to American Express, Visa, Mastercard, or Discover) for technical services, live consulting hours, or development environments that have already been systematically provisioned and recorded in our active system logs.

Acknowledgment

Please review our main Terms of Service and Privacy Policy before proceeding with your invoice execution. By completing your transaction, you certify that you have read, understood, and voluntarily accepted the non-cancelable and non-refundable parameters of this agreement.